User Manual, Brochure, Web Content
User manual provides important information on ‘how to use a product’ to end-users. With proper use of a device there is much less risk of bringing the device out-of-order unintentionally, thus leading to lower RMA rates and significantly less expenses related to it. However this is not the only benefit, though probably the biggest.
Sometimes, by reading a user manual, one can immediately understand, how important the product is to its manufacturer and how finished it is in overall. Technical writing communicates much of the secrets of the product. A manufacturer, who does not believe in his product, or is still testing the market with a prototype, before investing and finishing […]
As the habits of consumers evolve, technical papers are no longer just documents with text and drawings. These days it is very popular searching for video tutorials – no one likes to reading long texts in small letters and use search for finding information. During few last years, the way how people consume information changed […]
Many companies these days lack human resources. Especially for technical writing. Manuals and user guides drafted by engineers – is both inefficient and in most cases really not the best approach towards dealing with technical communication within a company.
Your technical papers may tell a lot about you. About your products, professionalism, responsibility and finally, about your attitude towards clients. Technological innovation driven companies often neglect importance of their technical information or simply lack human resources to make it proper.