Technical Writing

User Manual, Brochure, Web Content

Benefit from a good user manual

User manual provides important information on ‘how to use a product’ to end-users. With proper use of a device there is much less risk of bringing the device out-of-order unintentionally, thus leading to lower RMA rates and significantly less expenses related to it.  However this is not the only benefit, though probably the biggest.

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How to recognize a poorly written user manual?

Sometimes, by reading a user manual, one can immediately understand, how important the product is to its manufacturer and how finished it is in overall. Technical writing communicates much of the secrets of the product. A manufacturer, who does not believe in his product, or is still testing the market with a prototype, before investing and finishing […]

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New trends in technical writing

As the habits of consumers evolve, technical papers are no longer just documents with text and drawings. These days it is very popular searching for video tutorials – no one likes to reading long texts in small letters and use search for finding information. During few last years, the way how people consume information changed […]

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Technical Writing Outsourcing

Many companies these days lack human resources. Especially for technical writing. Manuals and user guides drafted by engineers – is both inefficient and in most cases really not the best approach towards dealing with technical communication within a company.

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Dear Engineering Companies,

Your technical papers may tell a lot about you. About your products, professionalism, responsibility and finally, about your attitude towards clients. Technological innovation driven companies often neglect importance of their technical information or simply lack human resources to make it proper.

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Technical communication is an everyday activity for technological companies and an important part for every manufacturer.
Technical writing as a professional practice requires both - excellent product knowledge and good command of technical language. In addition to that, knowledge of legislation, work safety and physics are necessary for any technical writer.
Today technical writing without sophisticated software tools is unthinkable, as those tools provide capabilities of content reuse, publishing capabilities and automated design formatting.
This is how we work - we employ all the above to achieve customer satisfaction!

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IAM consultants, Ltd.
Kalvariju street 125B
LT-08221 Vilnius, Lithuania
Tel. +44 207 193 1659
Mob.        +370 683 78384
E-mail    info[ at ]
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