Technical Writing

User Manual, Brochure, Web Content

New trends in technical writing

As the habits of consumers evolve, technical papers are no longer just documents with text and drawings. These days it is very popular searching for video tutorials – no one likes to reading long texts in small letters and use search for finding information.

During few last years, the way how people consume information changed drastically , therefore technical communication must also change together with the users. The major trend is that product documentation is now more often used as downloadable soft-copies of user manuals, brochures, etc. Storing big amounts of hard-copies is no more acceptable as home and office users tend to save space and avoid unnecessary stacks of documentation. They rather download user manuals every time they need it for a certain product.

Second major trend is that users easily accept visual rather than text type information. Assembly instructions, operational manuals, software interfaces – everything is now rather to be explained in video or 3D rotatable objects than text. Recent development of Adobe Reader – the most popular software for reading .pdf format documents adds valuable functionality to support showing of interactive 3D objects and inserting videos.

A simple animated 3D assembly animation is much more effective than tens of pages of assembly instructions. It is sometimes so hard to explain complex products in 2D linear drawings. So the new features solve quite a lot of inconveniences and opens new ways of using technical documentation (not just papers anymore).

At IAM consultants, Ltd. we use state-of-the-art software to keep with the latest trend of technical writing. Please contact us if you want your papers be updated with this great new functionality – turned into interactive and media-rich presentations, so that your customers would be thrilled and would adore your products even more.

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Technical communication is an everyday activity for technological companies and an important part for every manufacturer.
Technical writing as a professional practice requires both - excellent product knowledge and good command of technical language. In addition to that, knowledge of legislation, work safety and physics are necessary for any technical writer.
Today technical writing without sophisticated software tools is unthinkable, as those tools provide capabilities of content reuse, publishing capabilities and automated design formatting.
This is how we work - we employ all the above to achieve customer satisfaction!

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